Volvo Steering: Shaft Sector

Volvo is recalling about 45 vehicles over a problem with the steering. A fractured steering gear shaft can cause a loss of steering control, increasing the risk of a crash.

Campaign
24V121000
Manufacturer
Volvo Trucks North America
Reported
19 February 2024
Vehicles
45
Built between
Not published
Models
2
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
5 March 2024
Repaired
84%
Unrepaired
7

Does this affect my vehicle?

The manufacturer did not publish a build-date range for this recall, so the model and year list below is the only way to tell whether your vehicle is covered.

  • 2024-2025 Volvo VNL
  • 2024-2025 Volvo VNR

Repair progress

7 of 45 vehicles in this recall had still not been repaired as of Q4 2025.

84% repaired — 38 of 45 reported

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Volvo Trucks North America (Volvo Trucks) is recalling certain 2024-2025 VNL and VNR vehicles. The steering gear sector shaft may have been improperly heat-treated, which can cause the gear teeth to crack or fracture.

What could happen

A fractured steering gear shaft can cause a loss of steering control, increasing the risk of a crash.

What gets fixed

Dealers will inspect the serial numbers, and replace the steering gears, as necessary, free of charge. Owner notification letters were mailed March 5, 2024.

Parts involved

  • Steering Gear23821955HD94

Part numbers are as filed by the manufacturer and are listed for reference. Your dealer will confirm the correct part for your vehicle.

Timeline

  1. Recall reported to NHTSA19 February 2024
  2. Owners notified5 March 2024
  3. Latest repair reportQ4 2025 — 84% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 19 February 2024.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact Volvo Trucks customer service at 1-800-528-6586. Volvo Truck's number for this recall is RVXX2401.

Official source

Manufacturer's recall number
RVXX2401
Recalling manufacturer
Volvo Trucks North America
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand