Tesla Back Over Prevention: Software

Tesla is recalling about 27,185 vehicles over a problem with the back over prevention. A delayed rearview image reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.

Campaign
24V718000
Manufacturer
Tesla, Inc.
Reported
26 September 2024
Vehicles
27,185
Built between
Not published
Models
1
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
25 November 2024
Repaired
100%
Unrepaired
0

Does this affect my vehicle?

The manufacturer did not publish a build-date range for this recall, so the model and year list below is the only way to tell whether your vehicle is covered.

  • 2024 Tesla Cybertruck

Repair progress

The manufacturer reports every reachable vehicle in this recall has been repaired, as of Q2 2026.

100% repaired — 27,185 of 27,185 reported

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck vehicles. The rearview camera image may be delayed after shifting into reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

What could happen

A delayed rearview image reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.

What gets fixed

Tesla released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed November 25, 2024.

This recall is fixed by a software update. The manufacturer reports the remedy can be delivered over the air, so affected vehicles may not need a dealer visit. Confirm with the manufacturer before assuming yours has received it.

Parts involved

  • Software Release 2024.20 & 2024.20.100

Part numbers are as filed by the manufacturer and are listed for reference. Your dealer will confirm the correct part for your vehicle.

Timeline

  1. Recall reported to NHTSA26 September 2024
  2. Owners notified25 November 2024
  3. Latest repair reportQ2 2026 — 100% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 26 September 2024.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-016.

Official source

Manufacturer's recall number
SB-24-00-016
Recalling manufacturer
Tesla, Inc.
Safety standard
FMVSS 111
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand