Norcold Equipment: Recreational Vehicle/Trailer

Norcold is recalling about 28,144 vehicles over a problem with the equipment. Extended operation of a leaking cooling unit in the AC electric mode can result in a fire.

Campaign
02E019000
Manufacturer
NORCOLD INC.
Reported
1 April 2002
Vehicles
28,144
Built between
May 1999 – Nov 1999
Models
5
Recall type
Equipment
Initiated by
Manufacturer
Owners notified
12 April 2002
Repaired
Not reported
Unrepaired
Not reported

Does this affect my vehicle?

This recall covers vehicles built between May 1999 and November 1999. If yours was built outside that window, it is not part of this recall.

  • Norcold N621Built May 1999 to November 1999
  • Norcold N641Built May 1999 to November 1999
  • Norcold N821Built May 1999 to November 1999
  • Norcold N841Built May 1999 to November 1999
  • Norcold RefrigeratorBuilt May 1999 to November 1999

What the defect is

Equipment description: refrigerator cooling units model numbers N841, N821, N641, and N621. These refrigerators can experience a cooling system leak caused by operation in the AC electric mode. If a leak occurs, the cooling performance of the refrigerator will deteriorate.

What could happen

Extended operation of a leaking cooling unit in the AC electric mode can result in a fire.

What gets fixed

NORCOLD WILL NOTIFY ITS CUSTOMERS AND REPLACE THE COOLING UNIT FREE OF CHARGE. OWNER NOTIFICATION BEGAN APRIL 12, 2002.

Timeline

  1. Vehicles builtMay 1999 to November 1999
  2. Recall reported to NHTSA1 April 2002
  3. Owners notified12 April 2002

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 1 April 2002.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact norcold service center at 1-800-767-9101.

Official source

Recalling manufacturer
NORCOLD INC.
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Also, customers cancontact the national highway traffic safety administration's auto safety hotline at 1-888-DASH-2-DOT (1-888-327-4236).

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand