International Steering: Shaft Sector

International is recalling about 2,129 vehicles over a problem with the steering. If a pinch bolt is missing or vibrates loose, the shaft could separate from the steering column or steering gear, and /or allow slippage between the joined shafts, increasing the risk of a crash.

Campaign
02V265000
Manufacturer
INTERNATIONAL TRUCK AND ENGINE
Reported
25 September 2002
Vehicles
2,129
Built between
Jun 2002 – Sep 2002
Models
3
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
27 September 2002
Repaired
Not reported
Unrepaired
Not reported

Does this affect my vehicle?

This recall covers vehicles built between June 2002 and September 2002. If yours was built outside that window, it is not part of this recall.

  • 2002-2003 International 9200Built June 2002 to September 2002
  • 2002-2003 International 9400Built June 2002 to September 2002
  • 2002-2003 International 9900Built June 2002 to September 2002

What the defect is

On certain heavy duty trucks, the joint between the lower portion of the steering column and the upper end of the intermediate steering shaft may have a missing or loose pinch bolt. This condition could also occur at the lower end of the intermediate steering shaft at the steering gear connection.

What could happen

If a pinch bolt is missing or vibrates loose, the shaft could separate from the steering column or steering gear, and /or allow slippage between the joined shafts, increasing the risk of a crash.

What gets fixed

DEALERS WILL INSPECT BOTH ENDS OF THE SHAFT TO ENSURE THE PINCH BOLT IS INSTALLED AND/OR PROPERLY TORQUED. IF THE BOLT AND NUT ARE MISSING, A NEW BOLT, NUT, AND WASHER WILL BE INSTALLED. OWNER NOTIFICATION IS EXPECTED TO BEGIN DURING SEPTEMBER 2002.

Timeline

  1. Vehicles builtJune 2002 to September 2002
  2. Recall reported to NHTSA25 September 2002
  3. Owners notified27 September 2002

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 25 September 2002.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact international at 1-800-448-7825.

Official source

Recalling manufacturer
INTERNATIONAL TRUCK AND ENGINE
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Also, customers can contact the national highway traffic safety administration's auto safety hotline at 1-888-DASH-2-DOT (1-888-327-4236).

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand