- Vehicles
- 62
- Built between
- Apr 2006 – May 2007
- Models
- 1
- Recall type
- Vehicle
- Initiated by
- NHTSA investigation
- Owners notified
- 1 February 2008
- Repaired
- Not reported
- Unrepaired
- Not reported
Does this affect my vehicle?
This recall covers vehicles built between April 2006 and May 2007. If yours was built outside that window, it is not part of this recall.
- 2007-2008 Glaval SynergyBuilt April 2006 to May 2007
What the defect is
On certain buses built on freightliner xb-r chassis and equipped with zf model 8018 steering gears, these gears may have been assembled with the incorrect recirculating ball spacer. This could potentially allow the recirculation balls to escape from the recirculation ball circuit resulting in a loss of steering.
What could happen
The operator may notice higher required steering wheel inputs, or the need for more steering wheel adjustments while driving in a straight line in combination with metallic cracking noises prior to a loss of steering. Loss of steering could result in a vehicle crash.
What gets fixed
GLAVAL IS WORKING WITH FREIGHTLINER AND ZF TO REPLACE THE STEERING GEAR (PLEASE SEE 07V343 AND 07E049). THE RECALL BEGAN ON FEBRUARY 1, 2008.
Timeline
- Vehicles builtApril 2006 to May 2007
- Recall reported to NHTSA28 January 2008
- Owners notified1 February 2008
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 28 January 2008.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact freightliner at 1-800-547-0712 or glaval at 1-574-262-2212.
Official source
- Recalling manufacturer
- GLAVAL BUS DIVISION
- Recall initiated by
- ODI
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.