Chevrolet Steering: Shaft Sector

Chevrolet is recalling about 128,911 vehicles over a problem with the steering. This could allow the shafts to separate, resulting in the loss of steering.

Campaign
11V270000
Manufacturer
GENERAL MOTORS LLC
Reported
6 May 2011
Vehicles
128,911
Built between
Oct 2009 – Apr 2011
Models
1
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
23 May 2011
Repaired
Not reported
Unrepaired
Not reported

Does this affect my vehicle?

This recall covers vehicles built between October 2009 and April 2011. If yours was built outside that window, it is not part of this recall.

  • 2011 Chevrolet CruzeBuilt October 2009 to April 2011

What the defect is

General motors is recalling certain model year 2011 chevrolet cruze vehicles manufactured from october 2, 2009, through april 21, 2011. The bolt attaching the intermediate steering shaft to the steering gear input shaft may not have been properly installed.

What could happen

This could allow the shafts to separate, resulting in the loss of steering. Loss of steering control may increase the risk of a crash.

What gets fixed

DEALERS WILL INSPECT, AND IF REQUIRED, REPAIR THE INTERMEDIATE SHAFT/STEERING GEAR ASSEMBLY TO ASSURE THE BOLT IS FULLY SEATED AND THE SHAFT PROPERLY ASSEMBLED. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 23, 2011.

Timeline

  1. Vehicles builtOctober 2009 to April 2011
  2. Recall reported to NHTSA6 May 2011
  3. Owners notified23 May 2011

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 6 May 2011.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact chevrolet at 1-800-630-2438, or www.gmownercenter.com.

Official source

Manufacturer's recall number
11149
Recalling manufacturer
GENERAL MOTORS LLC
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Gm's safety recall no. 11149.OWNERS may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.safercar.gov>http://www.safercar.gov</a> .

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand