- Vehicles
- 11
- Built between
- May 2010 – Sep 2010
- Models
- 2
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 1 November 2012
- Repaired
- Not reported
- Unrepaired
- Not reported
Does this affect my vehicle?
This recall covers vehicles built between May 2010 and September 2010. If yours was built outside that window, it is not part of this recall.
- 2010 New Flyer GE35LFRBuilt August 2010 to September 2010
- 2010 New Flyer GE40LFRBuilt May 2010 to June 2010
What the defect is
New Flyer is recalling certain model year 2010 GE35LFR and GE40LFR transit buses, equipped with Ricon 3-Minute Urban Transit Bus egress window sets. The composition of the material used to cast the handle that opens the egress window is incorrect, resulting in a reduction in material strength. The handle(s) on the emergency egress passenger windows may break before the window latch is released.
What could happen
In the event the egress window fails during an actual emergency situation, passengers may be trapped in the vehicle placing them at risk of injury.
What gets fixed
New Flyer will notify owners, and dealers will replace the handles free of charge. The recall began on November 1, 2012.
Timeline
- Vehicles builtMay 2010 to September 2010
- Recall reported to NHTSA17 October 2012
- Owners notified1 November 2012
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 17 October 2012.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact New Flyer at 1-204-982-8400 for more information.
Official source
- Manufacturer's recall number
- R12-030
- Recalling manufacturer
- New Flyer Industries Ltd.
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
New Flyer's campaign recall number is R12-030. Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.