- Vehicles
- 170,665
- Built between
- Nov 1011 – Jun 2014
- Models
- 5
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 9 March 2015
- Repaired
- 87%
- Unrepaired
- 21,624
Does this affect my vehicle?
This recall covers vehicles built between November 1011 and June 2014. If yours was built outside that window, it is not part of this recall.
- 2013 Infiniti JX35Built November 1011 to June 2014
- 2014 Infiniti QX60Built May 2013 to November 2013
- 2014 Infiniti QX60 HybridBuilt July 2013 to November 2013
- 2013-2014 Nissan PathfinderBuilt June 2012 to November 2013
- 2014 Nissan Pathfinder HybridBuilt July 2013 to November 2013
Repair progress
21,624 of 170,665 vehicles in this recall had still not been repaired as of Q2 2016.
87% repaired — 149,041 of 170,665 reported
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2014 Nissan Pathfinder vehicles manufactured June 20, 2012, to November 18, 2013, 2014 Nissan Pathfinder Hybrid vehicles manufactured July 18, 2013, to November 18, 2013, 2013 Infiniti JX35 vehicles manufactured November 29, 2011, to June 14, 2013, and 2014 QX60 vehicles manufactured May 16, 2013, to November 18, 2013, and 2014 Infiniti QX60 Hybrid vehicles manufactured July 18, 2013, to November 18, 2013. In the affected vehicles the hood release cable assembly may have been installed incorrectly preventing the latching claw from fully engaging. The secondary latch may remain in the open position when the hood is closed.
What could happen
If the primary hood latch is released and the secondary latch fails during operation of the vehicle, it could cause the hood to open during vehicle operation impairing the driver's vision, increasing the risk of a vehicle crash.
What gets fixed
Nissan will notify owners, and dealers will modify the angle of the hood release mechanism to provide additional length to the release cable, free of charge. The recall began on March 9, 2015.
Timeline
- Vehicles builtNovember 1011 to June 2014
- Recall reported to NHTSA26 January 2015
- Owners notified9 March 2015
- Latest repair reportQ2 2016 — 87% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 26 January 2015.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Nissan customer service at 1-800-647-7261.
Official source
- Recalling manufacturer
- Nissan North America, Inc.
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.