Mercedes-Benz Exterior Lighting: Headlights

Mercedes-Benz is recalling about 8,134 vehicles over a problem with the exterior lighting. An insufficiently illuminated roadway may increase the risk of a crash.

Campaign
17V819000
Manufacturer
Mercedes-Benz USA, LLC.
Reported
18 December 2017
Vehicles
8,134
Built between
Oct 2014 – Nov 2016
Models
2
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
12 January 2018
Repaired
96%
Unrepaired
296

Does this affect my vehicle?

This recall covers vehicles built between October 2014 and November 2016. If yours was built outside that window, it is not part of this recall.

  • 2016-2017 Mercedes-Benz AMG GLC43Built October 2014 to November 2016
  • 2016-2017 Mercedes-Benz GLC300Built October 2014 to November 2016

Repair progress

296 of 8,134 vehicles in this recall had still not been repaired as of Q2 2019.

96% repaired — 7,838 of 8,134 reported

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016-2017 GLC300, GLC300 4MATIC and GLC43 4MATIC vehicles. These vehicles may have misadjusted headlights, possibly resulting in the low beam headlights insufficiently illuminating the roadway. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

What could happen

An insufficiently illuminated roadway may increase the risk of a crash.

What gets fixed

MBUSA will notify owners, and dealers will inspect the headlamp adjustment, adjusting it as necessary, free of charge. The recall began on January 12, 2018.

Timeline

  1. Vehicles builtOctober 2014 to November 2016
  2. Recall reported to NHTSA18 December 2017
  3. Owners notified12 January 2018
  4. Latest repair reportQ2 2019 — 96% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 18 December 2017.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact MBUSA customer service at 1-877-496-3691.

Official source

Recalling manufacturer
Mercedes-Benz USA, LLC.
Safety standard
FMVSS 108
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand