- Vehicles
- 2,364
- Built between
- Jan 2018 – May 2018
- Models
- 2
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 12 March 2019
- Repaired
- 92%
- Unrepaired
- 185
Does this affect my vehicle?
This recall covers vehicles built between January 2018 and May 2018. If yours was built outside that window, it is not part of this recall.
- 2018 Mercedes-Benz C 300 4MATICBuilt January 2018 to May 2018
- 2018 Mercedes-Benz C 300Built January 2018 to May 2018
Repair progress
185 of 2,364 vehicles in this recall had still not been repaired as of Q2 2020.
92% repaired — 2,179 of 2,364 reported
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018 Mercedes-Benz C300 and C300 4MATIC vehicles. The headlights on these vehicles may not be properly adjusted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
What could happen
If the low beam headlight is not properly adjusted, the driver may have reduced visibility, increasing the risk of a crash.
What gets fixed
MBUSA has notified owners, and dealers will inspect the setting of the headlights and adjust them, as necessary, free of charge. The recall began March 12, 2019.
Timeline
- Vehicles builtJanuary 2018 to May 2018
- Recall reported to NHTSA19 December 2018
- Owners notified12 March 2019
- Latest repair reportQ2 2020 — 92% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 19 December 2018.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019020008.
Official source
- Manufacturer's recall number
- 2019020008
- Recalling manufacturer
- Mercedes-Benz USA, LLC.
- Safety standard
- FMVSS 108
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.