- Vehicles
- 199
- Built between
- May 2018 – Dec 2018
- Models
- 6
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 25 January 2019
- Repaired
- 22%
- Unrepaired
- 155
Does this affect my vehicle?
This recall covers vehicles built between May 2018 and December 2018. If yours was built outside that window, it is not part of this recall.
- 2018 Collins DHBuilt May 2018 to December 2018
- 2018 Collins P24Built May 2018 to December 2018
- 2018 Collins SHBuilt May 2018 to December 2018
- 2018 Collins T22Built May 2018 to December 2018
- 2018 Collins T24Built May 2018 to December 2018
- 2018 Collins THBuilt May 2018 to December 2018
Repair progress
155 of 199 vehicles in this recall had still not been repaired as of Q2 2020.
22% repaired — 43 of 199 reported
- Owners not reachable
- 1
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Collins Bus Corporation (Collins) is recalling certain 2018 SH, DH, P24, T22, T24 and TH buses. Bolts that connect the legs to the passenger seats may not have been properly tightened.
What could happen
The improperly tightened bolts can increase the risk of injury in the event of a crash.
What gets fixed
Collins will notify owners, and dealers will inspect the seat bolts and torque them to the correct specification, free of charge. The recall began January 25, 2019.
Timeline
- Vehicles builtMay 2018 to December 2018
- Recall reported to NHTSA21 December 2018
- Owners notified25 January 2019
- Latest repair reportQ2 2020 — 22% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 21 December 2018.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Collins customer service at 1-800-533-1850, extension 424.
Official source
- Recalling manufacturer
- Collins Bus Corporation
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.