- Vehicles
- 24
- Built between
- May 2018 – Sep 2019
- Models
- 4
- Recall type
- Vehicle
- Initiated by
- NHTSA compliance test
- Owners notified
- 21 November 2019
- Repaired
- 71%
- Unrepaired
- 7
Does this affect my vehicle?
This recall covers vehicles built between May 2018 and September 2019. If yours was built outside that window, it is not part of this recall.
- 2018-2019 Collins TH400Built May 2018 to September 2019
- 2018-2019 Collins TH408Built May 2018 to September 2019
- 2018-2019 Collins TL400Built May 2018 to September 2019
- 2018-2019 Collins TL408Built May 2018 to September 2019
Repair progress
7 of 24 vehicles in this recall had still not been repaired as of Q1 2021.
71% repaired — 17 of 24 reported
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Collins Bus Corporation (Collins Bus) is recalling certain 2018-2019 TL400, TL408, TH400 and TH408 school buses. The school buses may have been manufactured without a rear backup camera. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
What could happen
Reduced rearward visibility can increase the risk of a crash.
What gets fixed
Collins will notify owners, and dealers will install a backup camera, free of charge. The recall began November 21, 2019.
Timeline
- Vehicles builtMay 2018 to September 2019
- Recall reported to NHTSA18 October 2019
- Owners notified21 November 2019
- Latest repair reportQ1 2021 — 71% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 18 October 2019.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Collins customer service at 1-800-533-1850 extension 424.
Official source
- Recalling manufacturer
- Collins Bus Corporation
- Safety standard
- FMVSS 111
- Recall initiated by
- OVSC
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.