- Vehicles
- 747,928
- Built between
- Jan 2006 – Aug 2006
- Models
- 25
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 10 July 2020
- Repaired
- 24%
- Unrepaired
- 487,682
Does this affect my vehicle?
This recall covers vehicles built between January 2006 and August 2006. If yours was built outside that window, it is not part of this recall.
- 2003-2007 Mercedes-Benz C230
- 2001-2005 Mercedes-Benz C240
- 2006-2007 Mercedes-Benz C280
- 2001-2005 Mercedes-Benz C320
- 2006-2007 Mercedes-Benz C350
- 2003-2005 Mercedes-Benz CLK320
- 2006-2009 Mercedes-Benz CLK350
- 2003-2006 Mercedes-Benz CLK500
- 2005 Mercedes-Benz CLK55Built January 2006 to August 2006
- 2007-2009 Mercedes-Benz CLK550
- 2006 Mercedes-Benz CLS500Built January 2006 to August 2006
- 2007-2009 Mercedes-Benz CLS550
- 2003-2009 Mercedes-Benz E320Built January 2006 to August 2006
- 2006 Mercedes-Benz E450Built January 2006 to August 2006
- 2003-2006 Mercedes-Benz E500
- 2007-2009 Mercedes-Benz E550
- 2002-2004 Mercedes-Benz AMG C32
- 2005-2006 Mercedes-Benz AMG C55
- 2003-2004 Mercedes-Benz AMG CLK55
- 2006 Mercedes-Benz AMG CLS55
- 2007-2011 Mercedes-Benz AMG CLS63
- 2003-2006 Mercedes-Benz AMG E55
- 2007-2009 Mercedes-Benz AMG E63
- 2010-2011 Mercedes-Benz CLS550
- 2006-2009 Mercedes-Benz E350
Repair progress
487,682 of 747,928 vehicles in this recall had still not been repaired as of Q1 2026.
24% repaired — 177,202 of 747,928 reported
- Scrapped or exported
- 83,044
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2001-2011 vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly resulting in the glass panel detaching from the vehicle. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V918-4126.pdf
What could happen
A detached glass panel can separate from the vehicle and become a road hazard, increasing the risk of a crash.
What gets fixed
MBUSA will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. The recall began July 10, 2020.
Timeline
- Vehicles builtJanuary 2006 to August 2006
- Recall reported to NHTSA20 December 2019
- Owners notified10 July 2020
- Latest repair reportQ1 2026 — 24% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 20 December 2019.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020040011.
Official source
- Manufacturer's recall number
- 2020040011
- Recalling manufacturer
- Mercedes-Benz USA, LLC.
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.