- Vehicles
- 11,356
- Built between
- Not published
- Models
- 17
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 7 May 2021
- Repaired
- 46%
- Unrepaired
- 6,156
Does this affect my vehicle?
The manufacturer did not publish a build-date range for this recall, so the model and year list below is the only way to tell whether your vehicle is covered.
- 2006-2007 Mercedes-Benz C230
- 2006-2007 Mercedes-Benz C280
- 2006-2007 Mercedes-Benz C350
- 2006-2007 Mercedes-Benz CLK350
- 2006 Mercedes-Benz CLK500
- 2007 Mercedes-Benz CLK550
- 2006 Mercedes-Benz CLS500
- 2007 Mercedes-Benz CLS550
- 2006-2007 Mercedes-Benz E320
- 2006 Mercedes-Benz E500
- 2007 Mercedes-Benz E550
- 2006 Mercedes-Benz AMG C55
- 2006 Mercedes-Benz AMG CLS55
- 2007 Mercedes-Benz AMG CLS63
- 2006 Mercedes-Benz AMG E55
- 2007 Mercedes-Benz AMG E63
- 2006-2007 Mercedes-Benz E350
Repair progress
6,156 of 11,356 vehicles in this recall had still not been repaired as of Q2 2023.
46% repaired — 5,200 of 11,356 reported
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2006-2007 C350, C230, C280, CLK350, E320CDI, E350 Wagon, E350, 2006 C55 AMG, CLK500, CLS500, CLS55 AMG, E500 Wagon, E500, E55 AMG, 2007 CLK550, CLS550, CLS63 AMG, E550, E63 AMG, and E63 Wagon AMG vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly causing the glass panel to detach from the vehicle.
What could happen
A detached glass panel can separate from the vehicle and become a road hazard, increasing the risk of a crash.
What gets fixed
MBUSA will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. Owner letters were mailed May 7, 2021.
Parts involved
- SunroofA2097800200Sunroof (209 platform)
- SunroofA2117800300Sunroof (203, 211 platform)
- SunroofA2197800100Sunroof (219 platform)
Part numbers are as filed by the manufacturer and are listed for reference. Your dealer will confirm the correct part for your vehicle.
Timeline
- Recall reported to NHTSA19 March 2021
- Owners notified7 May 2021
- Latest repair reportQ2 2023 — 46% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 19 March 2021.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of recall number 19V-918. MBUSA's number for this recall is 2021040012.
Official source
- Manufacturer's recall number
- 2021040012
- Recalling manufacturer
- Mercedes-Benz USA, LLC
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.