- Vehicles
- 15,869
- Built between
- Not published
- Models
- 2
- Recall type
- Vehicle
- Initiated by
- NHTSA investigation
- Owners notified
- 12 September 2023
- Repaired
- 87%
- Unrepaired
- 2,004
Does this affect my vehicle?
The manufacturer did not publish a build-date range for this recall, so the model and year list below is the only way to tell whether your vehicle is covered.
- 2021-2023 Tesla Model S
- 2021-2023 Tesla Model X
Repair progress
2,004 of 15,869 vehicles in this recall had still not been repaired as of Q2 2025.
87% repaired — 13,865 of 15,869 reported
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Tesla, Inc. (Tesla) is recalling certain 2021-2023 Model S and Model X vehicles. The front-row seat belts may not be connected properly to the pretensioner anchors, which can cause the seat belts to detach.
What could happen
A detached seat belt may not properly restrain an occupant during a crash, increasing the risk of injury.
What gets fixed
Tesla Service will inspect the front-row seat belts and connect the seat belts to pretensioner anchors, or replace the seat belt assemblies, as necessary, free of charge. Owner notification letters were mailed September 12, 2023.
Parts involved
- Ms 1ST Row Retractor - Left Hand1556500-00-BModel S First-Row LH Seat Belt Retractor
- Ms 1ST Row Retractor - Left Hand1556500-00-CModel S First-Row LH Seat Belt Retractor
- Ms 1ST Row Retractor - Left Hand1556500-91-CModel S First-Row LH Seat Belt Retractor
- Ms 1ST Row Retractor – Right Hand1556501-00-BModel S First-Row RH Seat Belt Retractor
- Ms 1ST Row Retractor – Right Hand1556501-00-CModel S First-Row RH Seat Belt Retractor
- Ms 1ST Row Retractor – Right Hand1556501-91-CModel S First-Row RH Seat Belt Retractor
- Mx 1ST Row Retractor - Left Hand1615468-00-BModel X First-Row LH Seat Belt Retractor
- Mx 1ST Row Retractor - Left Hand1615468-91-BModel X First-Row LH Seat Belt Retractor
- Mx 1ST Row Retractor – Right Hand1615469-00-BModel X First-Row RH Seat Belt Retractor
- Mx 1ST Row Retractor – Right Hand1615469-91-BModel X First-Row RH Seat Belt Retractor
Part numbers are as filed by the manufacturer and are listed for reference. Your dealer will confirm the correct part for your vehicle.
Timeline
- Recall reported to NHTSA14 July 2023
- Owners notified12 September 2023
- Latest repair reportQ2 2025 — 87% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 14 July 2023.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-20-004.
Official source
- Manufacturer's recall number
- SB-23-20-004
- Recalling manufacturer
- Tesla, Inc.
- Recall initiated by
- ODI
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.