MCI Electrical System: Traction Battery

Mci is recalling about 59 vehicles over a problem with the electrical system. A battery module that overheats increases the risk of a fire.

Campaign
25V567000
Manufacturer
Motor Coach Industries
Reported
29 August 2025
Vehicles
59
Built between
Aug 2021 – Jul 2025
Models
3
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
6 October 2025
Repaired
100%
Unrepaired
0

Does this affect my vehicle?

This recall covers vehicles built between August 2021 and July 2025. If yours was built outside that window, it is not part of this recall.

  • 2024 MCI D45CRTEBuilt June 2024 to June 2025
  • 2021, 2023-2024 MCI D45CRTELEBuilt August 2021 to July 2025
  • 2020-2021, 2023, 2025 MCI J4500EBuilt October 2022 to August 2024

Repair progress

The manufacturer reports every reachable vehicle in this recall has been repaired, as of Q2 2026.

100% repaired — 59 of 59 reported

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Motor Coach Industries (MCI) is recalling certain 2020-2021 J4500E, 2021 D45CRTELE, 2023 J4500E, 2023-2024 D45CRTELE, 2024 D45CRTE, and 2025 J4500E buses. An inadequate weld on the high voltage battery busbar and incorrect software may cause the battery module to overheat.

What could happen

A battery module that overheats increases the risk of a fire.

What gets fixed

MCI will inspect and replace the battery module as necessary. MCI will also update the BMS software. Owner notification letters were mailed October 6, 2025.

Parts involved

  • HV module07-09-2701XALT - 1/2 MOD, XMOD55E
  • HV module07-09-2702XMP-XALT MODULE XMP111E
  • HV module956366BATTERY-XALT XMOD123E (HE)

Part numbers are as filed by the manufacturer and are listed for reference. Your dealer will confirm the correct part for your vehicle.

Timeline

  1. Vehicles builtAugust 2021 to July 2025
  2. Recall reported to NHTSA29 August 2025
  3. Owners notified6 October 2025
  4. Latest repair reportQ2 2026 — 100% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 29 August 2025.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact MCI customer service at 1-800-241-2947.

Official source

Recalling manufacturer
Motor Coach Industries
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand