- Vehicles
- 1,261
- Built between
- May 1999 – Jun 2010
- Models
- 2
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 31 July 2010
- Repaired
- Not reported
- Unrepaired
- Not reported
Does this affect my vehicle?
This recall covers vehicles built between May 1999 and June 2010. If yours was built outside that window, it is not part of this recall.
- 1999-2001, 2007-2011 MCI E4500Built May 1999 to June 2010
- 2001, 2003, 2006-2011 MCI J4500Built May 2001 to June 2010
What the defect is
Mci is recalling certain model year 1999-2001, 2007-2011 E4500 and model year 2001-2011 J4500 coaches equipped with doga windshield motors. The windshield wiper motor may fail to operate properly while the wiper system is functioning. If this occurs, the windshield wipers may operate intermittently, operate at a single speed only, or completely stop operating.
What could happen
If the windshield wipers stop functioning, the driver's clear field of view may be reduced increasing the risk of a crash.
What gets fixed
DEALERS WILL FURNISH THE PARTS AND LABOR REQUIRED TO IMPLEMENT THE DOGA-RECOMMENDED REMEDIES ON THE AFFECTED COACHES. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING JULY 2010.
Timeline
- Vehicles builtMay 1999 to June 2010
- Recall reported to NHTSA6 April 2010
- Owners notified31 July 2010
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 6 April 2010.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact mci customer service at 1-800-241-2947.
Official source
- Recalling manufacturer
- MOTOR COACH INDUSTRIES, INC
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Mci recall no. 344.OWNERS may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.safercar.gov>http://www.safercar.gov</a> .
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.