- Vehicles
- 105
- Built between
- Apr 2009 – May 2010
- Models
- 2
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 15 September 2010
- Repaired
- Not reported
- Unrepaired
- Not reported
Does this affect my vehicle?
This recall covers vehicles built between April 2009 and May 2010. If yours was built outside that window, it is not part of this recall.
- 2009-2010 MCI D4005Built January 2010 to May 2010
- 2009-2010 MCI D4505Built April 2009 to December 2009
What the defect is
Mci is recalling certain model year 2009-2010 D4005 and D4505 motor coaches equipped with a national seating company driver's seat containing a stabilus bloc-o-lift shock. The driver's seat shock damper may break allowing the driver's seat to unexpectedly drop to the floor without warning.
What could happen
In the event this should occur while the bus is in operation, the driver may lose control of the vehicle, possibly resulting in a crash.
What gets fixed
MCI WILL NOTIFY OWNERS AND REPLACE THE SEAT SHOCK AS NECESSARY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 15, 2010.
Timeline
- Vehicles builtApril 2009 to May 2010
- Recall reported to NHTSA9 September 2010
- Owners notified15 September 2010
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 9 September 2010.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact mci customer service at 1-800-241-2947.
Official source
- Manufacturer's recall number
- 349
- Recalling manufacturer
- MOTOR COACH INDUSTRIES, INC
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Mci's recall campaign 349.OWNERS may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.safercar.gov>http://www.safercar.gov</a> .
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.