- Vehicles
- 144
- Built between
- May 2010 – Jan 2011
- Models
- 3
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 14 March 2011
- Repaired
- Not reported
- Unrepaired
- Not reported
Does this affect my vehicle?
This recall covers vehicles built between May 2010 and January 2011. If yours was built outside that window, it is not part of this recall.
- 2011 MCI E4500Built September 2010 to January 2011
- 2011 MCI J4500Built September 2010 to January 2011
- 2011 MCI J4500CBuilt May 2010 to May 2010
What the defect is
Mci is recalling certain model year 2011 mci J4500, E4500, and J4500C motor coaches manufactured from may 1, 2010 through january 31, 2011, and equipped with doga windshield wipers. Certain wires may have been incorrectly installed by mci at the factory which could result in the windshield wipers failing to operate.
What could happen
The driver's field of view may be reduced, which in turn could result in a crash or otherwise cause personal injury or property damage.
What gets fixed
DEALERS WILL INSPECT THE WINDSHIELD WIPERS AND CONNECT ANY WIRES THAT WERE IMPROPERLY INSTALLED. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 14, 2011.
Timeline
- Vehicles builtMay 2010 to January 2011
- Recall reported to NHTSA1 March 2011
- Owners notified14 March 2011
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 1 March 2011.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact mci customer service at 1-800-241-2947.
Official source
- Manufacturer's recall number
- 356
- Recalling manufacturer
- MOTOR COACH INDUSTRIES, INC
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Mci safety recall no. 356.OWNERS may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.safercar.gov>http://www.safercar.gov</a> .
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.