Infiniti Visibility: Power Window Devices and Controls

Infiniti is recalling about 1,788 vehicles over a problem with the visibility. The threshold for auto reverse activation is higher than the nissan specification.

Campaign
11V538000
Manufacturer
NISSAN NORTH AMERICA, INC.
Reported
4 November 2011
Vehicles
1,788
Built between
Jul 2011 – Aug 2011
Models
2
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
5 December 2011
Repaired
Not reported
Unrepaired
Not reported

Does this affect my vehicle?

This recall covers vehicles built between July 2011 and August 2011. If yours was built outside that window, it is not part of this recall.

  • 2011-2012 Infiniti G37Built July 2011 to August 2011
  • 2011 Nissan 370ZBuilt July 2011 to August 2011

What the defect is

Nissan is recalling certain model year 2011 and 2012 infiniti G37 coupe vehicles and certain model year 2011 nissan 370Z vehicles manufactured from july 2, 2011, through august 29, 2011. Due to a programming error, the power window switch controller in the subject vehicles was manufactured out of specification.

What could happen

The threshold for auto reverse activation is higher than the nissan specification. Should a body part become trapped by a closing window, a pinch injury may result.

What gets fixed

NISSAN WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE POWER WINDOW SWITCHES WITH NEW ONES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 5, 2011.

Timeline

  1. Vehicles builtJuly 2011 to August 2011
  2. Recall reported to NHTSA4 November 2011
  3. Owners notified5 December 2011

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 4 November 2011.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact nissan at 1800-647-7261 or infiniti at 1-800-662-6200.

Official source

Recalling manufacturer
NISSAN NORTH AMERICA, INC.
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.safercar.gov>http://www.safercar.gov</a> .

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand