- Vehicles
- 957
- Built between
- Oct 2008 – Oct 2013
- Models
- 2
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 9 May 2014
- Repaired
- 74%
- Unrepaired
- 253
Does this affect my vehicle?
This recall covers vehicles built between October 2008 and October 2013. If yours was built outside that window, it is not part of this recall.
- 2009-2014 MCI E4500Built October 2008 to October 2013
- 2009-2014 MCI J4500Built October 2008 to October 2013
Repair progress
253 of 957 vehicles in this recall had still not been repaired as of Q2 2016.
74% repaired — 704 of 957 reported
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Motor Coach Industries (MCI) is recalling certain model year 2009-2014 E4500 and J4500 motorcoaches manufactured October 2008 through October 2013, and equipped with passenger seats with 3-point seat belts. The seat track for the second row passenger seats may be missing a weld at the end of the seat track where it enters the frame structure.
What could happen
In the event of a crash, the seat may detach from its floor mounting, increasing the risk of injury to the occupant.
What gets fixed
MCI will notify owners, and dealers will modify the seat anchorage, free of charge. The recall began on May 9, 2014.
Timeline
- Vehicles builtOctober 2008 to October 2013
- Recall reported to NHTSA4 April 2014
- Owners notified9 May 2014
- Latest repair reportQ2 2016 — 74% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 4 April 2014.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact MCI at 1-800-241-2947. MCI's number for this recall is 408.
Official source
- Manufacturer's recall number
- 408
- Recalling manufacturer
- Motor Coach Industries
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.