- Vehicles
- 374
- Built between
- May 2012 – May 2014
- Models
- 5
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 23 September 2014
- Repaired
- 67%
- Unrepaired
- 122
Does this affect my vehicle?
This recall covers vehicles built between May 2012 and May 2014. If yours was built outside that window, it is not part of this recall.
- 2012-2014 Collins DE500Built May 2012 to May 2014
- 2012-2014 Collins DE516WRBuilt May 2012 to May 2014
- 2012-2014 Collins DH500Built May 2012 to May 2014
- 2012-2014 Collins DH516Built May 2012 to May 2014
- 2012-2014 Collins DH516WRBuilt May 2012 to May 2014
Repair progress
122 of 374 vehicles in this recall had still not been repaired as of Q4 2015.
67% repaired — 252 of 374 reported
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Collins Bus Corporation (Collins) is recalling certain model year 2012-2014 DH500, DH516, DH516WR, DE500, and DE516WR school buses manufactured May 18, 2012, to May 30, 2014. In the affected vehicles, the propane fuel line may rub on the third body mount bolt on the left rear of the frame rail possibly resulting in damage to the propane fuel line.
What could happen
Damage to the fuel line may cause a propane leak which may result in a vehicle stall, increasing the risk of a crash. Additionally, a propane leak in the presence of an ignition source may result in a fire.
What gets fixed
Collins will notify owners, and dealers will inspect and relocate the propane fuel line, free of charge. The recall began Spetember 23, 2014.
Timeline
- Vehicles builtMay 2012 to May 2014
- Recall reported to NHTSA23 July 2014
- Owners notified23 September 2014
- Latest repair reportQ4 2015 — 67% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 23 July 2014.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Collins customer service at 1-800-533-1850.
Official source
- Recalling manufacturer
- Collins Bus Corporation
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.