MCI Suspension

Mci is recalling about 1,165 vehicles over a problem with the suspension. If the sway bar cracks, it can detach from the vehicle, affecting vehicle handling and increasing the risk of a crash.

Campaign
17V207000
Manufacturer
Motor Coach Industries
Reported
27 March 2017
Vehicles
1,165
Built between
Jun 2013 – Apr 2016
Models
1
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
13 June 2017
Repaired
61%
Unrepaired
455

Does this affect my vehicle?

This recall covers vehicles built between June 2013 and April 2016. If yours was built outside that window, it is not part of this recall.

  • 2013-2016 MCI J4500Built June 2013 to April 2016

Repair progress

455 of 1,165 vehicles in this recall had still not been repaired as of Q3 2018.

61% repaired — 710 of 1,165 reported

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Motor Coach Industries (MCI) is recalling certain 2014 -2016 J4500 vehicles. The front sway bar on these vehicles may crack at the bushing/clamp locations.

What could happen

If the sway bar cracks, it can detach from the vehicle, affecting vehicle handling and increasing the risk of a crash.

What gets fixed

Motor Coach Industries (MCI) will notify owners and dealers will replace the sway bar assembly, free of charge. The recall began on June 13, 2017.

Timeline

  1. Vehicles builtJune 2013 to April 2016
  2. Recall reported to NHTSA27 March 2017
  3. Owners notified13 June 2017
  4. Latest repair reportQ3 2018 — 61% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 27 March 2017.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact Motor Industries at 1-800-241-2947. MCI's number for this recall is Service Bulletin 452.

Official source

Manufacturer's recall number
Service Bulletin 452
Recalling manufacturer
Motor Coach Industries
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand