- Vehicles
- 10,016
- Built between
- Jan 2000 – Jun 2011
- Models
- 13
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 4 February 2014
- Repaired
- 35%
- Unrepaired
- 6,555
Does this affect my vehicle?
This recall covers vehicles built between January 2000 and June 2011. If yours was built outside that window, it is not part of this recall.
- 2000-2001 MCI 102D3Built January 2000 to June 2011
- 2000-2001 MCI 102DL3Built January 2000 to June 2011
- 2000-2001 MCI 102EL3Built January 2000 to June 2011
- 2000-2001 MCI 102ELS3
- 2001-2011 MCI D4000
- 2005-2012 MCI D4005
- 2001-2011 MCI D4500
- 2005-2012 MCI D4505
- 2001-2011 MCI E4500
- 2001-2006 MCI E4500C
- 2003-2004 MCI G4500
- 2001-2011 MCI J4500
- 2006-2007, 2009-2010 MCI J4500C
Repair progress
6,555 of 10,016 vehicles in this recall had still not been repaired as of Q2 2015.
35% repaired — 3,461 of 10,016 reported
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Motor Coach Industries (MCI) is recalling certain model year 2000-2012 D, E, G and J series coaches manufactured January 2000 through June 2011 and equipped with Sure Power battery equalizers containing a particular epoxy sealing, aka 'potting', compound. The specific potting compound used in the subject products for insulation was found to be capable of conducting electricity after being exposed to heat.
What could happen
Once electrically conductive, the material is capable of melting and burning, increasing the risk of a fire.
What gets fixed
MCI will notify owners, and Sure Power will replace the equalizers, free of charge.
Timeline
- Vehicles builtJanuary 2000 to June 2011
- Recall reported to NHTSA17 October 2013
- Owners notified4 February 2014
- Latest repair reportQ2 2015 — 35% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 17 October 2013.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact MCI at 1-847-285-2000. This campaign is MCI service bulletin 401.
Official source
- Manufacturer's recall number
- 401
- Recalling manufacturer
- Motor Coach Industries
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.