- Vehicles
- 686
- Built between
- Jul 2013 – Apr 2014
- Models
- 6
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 10 July 2014
- Repaired
- 73%
- Unrepaired
- 184
Does this affect my vehicle?
This recall covers vehicles built between July 2013 and April 2014. If yours was built outside that window, it is not part of this recall.
- 2014 MCI D4000Built July 2013 to April 2014
- 2014 MCI D4000ISTVBuilt July 2013 to April 2014
- 2014 MCI D4005Built July 2013 to April 2014
- 2014 MCI D4500Built July 2013 to April 2014
- 2014 MCI D4505Built July 2013 to April 2014
- 2014 MCI J4500Built July 2013 to April 2014
Repair progress
184 of 686 vehicles in this recall had still not been repaired as of Q4 2015.
73% repaired — 502 of 686 reported
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Motor Coach Industries, Inc. (MCI) is recalling certain model year 2014 D4000, D4005, D4000ISTV, D4500, D4505, and J4500 motor coaches manufactured July 2013 to April 2014. The multiplex electrical systems controller may unintentionally turn off the vehicle's headlights while the vehicle is in gear.
What could happen
If the headlights turn off while the vehicle is in operation, the driver's visibility may be reduced, increasing the risk of a crash.
What gets fixed
MCI will notify owners, and dealers will update the multiplex controller software, free of charge. The recall began in July 2014.
Timeline
- Vehicles builtJuly 2013 to April 2014
- Recall reported to NHTSA9 June 2014
- Owners notified10 July 2014
- Latest repair reportQ4 2015 — 73% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 9 June 2014.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is 413.
Official source
- Manufacturer's recall number
- 413
- Recalling manufacturer
- Motor Coach Industries
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.